Help

Frequently Asked Questions

How can I order?
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This is simple, all you need to visit our website and submit the form. You will need to set a location and pick-up time. Our driver will arrive at your doorstep with two bags, one for wash and fold and another for EcoClean (the alternative to dry-cleaning). Our driver will then take your clothes and deliver them back to you.

Please contact us at :  +971 42 77 78 73 or send us an email at support@purezonelaundry.com, and our customer care agent will inform you whether it is possible or not to deliver to your location.

Please contact us at :  +971 42 77 78 73 , and our customer care agent will inform you if it is possible or not. The good news is that we are expanding in a rapid rate, please go the app and if you are outside our coverage  area, notify us about it, with the (I’m here button) which notifies us about areas that we need to expand into in the future.

Do not worry, our washing experts will have a look at the garment’s label and follow the exact instructions before cleaning anything. If the label is missing, then we will inform you via a phone call or email and follow your instruction with no liability on the company, or return the item without cleaning.

Collection And Delivering
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Do not worry, our washing experts will have a look at the garment’s label and follow the exact instructions before cleaning anything. If the label is missing, then we will inform you via a phone call or email and follow your instruction with no liability on the company, or return the item without cleaning.